Booking Terms and Conditions

Booking and Payment

• All bookings must be paid in full at the time of reservation.
• Group payments require a 75% deposit at the time of reservation and the balance to be paid 30 days before the tour date.
• 100% of the total amount is required for all orders placed less than 30 days prior to the event date.

Cancellations and Refunds

• Cancellation policy

  • 1 – 29 days prior to arrival – 10% of the total rental fee will be refunded
  • 30 + days prior to arrival – 90% of the total rental fee will be refunded
  • In the event of a Covid-related travel restriction, we are happy to offer our clients one postponement for their booking to a new date.
  • Cancellation will need to be in writing.

Safety and Conduct

• All participants must follow the safety guidelines provided by the guides.
• The Adventure Co. (Pty) Ltd reserves the right to terminate participation for misconduct or unsafe behavior.

Liability

• The Adventure Co. (Pty) Ltd is not liable for any injuries or accidents that occur during the tours.
• Participants are responsible for their own travel insurance.

Changes to Terms

• The Adventure Co. (Pty) Ltd reserves the right to update these terms and conditions at any time without prior notice.